Comcast Xfinity Outage Map. What to do if you see a downed power line - Pacific Gas and Electric Comcast Business is here to provide outage information for your Comcast Business Internet, TV, Voice, and other services. By selecting Accept all, you consent to our use of Cookies. https://corporate.comcast.com/stories/meet-our-digital-care-team. Like. Sound the horn, roll down your window and call for help. Who Do You Call for a Downed Cable Line in 2023? - Report Down Phone Comcast Xfinity Outage Map Is The Service Down? The ground around your car may be energized. I am a bot, and this action was performed automatically. Occasionally there is a mix up and Comcast forgets to bury the drop. For questions and concerns regarding service and billing, low hanging cable wires, unrestored easement post-construction or repair work: Comcast: 1.800.934.6489 AT&T Uverse: 1.800.288.2020 Phonoscope: 713.272.4600 Suddenlink: 1.877.794.2724 En-Touch Systems: 1.888.765.6461 How to File a Complaint Against Comcast - Your Options - FairShake Usually 911 dispatch has unlisted numbers for utilities. Click to reveal Downed Wires | Baltimore Gas and Electric Company Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Comcast Xfinity Outage Report Is The Service Down? Hello saftek and welcome, You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. 7 years ago. Woman battles Comcast over downed line - WSAZ I have a downed wire in the middle of the street. Low hanging main line cable | Comcast Business Support Community A drop-down list appears. 5. Once you have done that go ahead and send us a peer to peer message so we can begin the ticket process. Consumer energy outage map Black River Electric Cooperative: To report an outage , call (800) 392-4711 or Automated Customer Service Hotline at (888) 461-COOP. How To Repair A Cut Underground Cable Line, Question: How Much To Repair Comcast Cable Box, Question: How To Repair Cut Electrical Cable, Question: How To Repair Cut Internet Cable, Quick Answer: How Much To Repair Outdoor Comcast Cable Box, Quick Answer: How To Repair A Cut Directv Cable, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Box, Quick Answer: What Is Cost To Repair Outdoor Comcast Cable Tap. Comcast Line Down in My Yard : r/Comcast_Xfinity - reddit How do I report down a cable line? I called on 7/20/21 to report this issue and no-one has been to fix the wires. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, How on earth can you reach a human to report comcast wires that are lying in the ground? Then, to let us know why you're calling, say Line is down.. Genius. I explained this to the rep when I called to cancel. I am a bot, and this action was performed automatically. How to report a downed wire if I'm not a customer? : r/Comcast_Xfinity Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), 4. I am extremely frustrated this issue has not been of the upmost importance to your company. How to report a downed wire if I'm not a customer? : r/Comcast_Xfinity and our The modem then uses an Ethernet cable to connect to your computer or router, which is what gives you access to high-speed internet. You should contact 1800-391-3000 and speak to any technical agent and request them to put in a Saftey ER ticket and a wiring crew will be dispatched to you location. A recent storm brought down a tree which took down one of the above ground cables by my house. Don't touch a downed power line or other equipment. Type your message in the text area near the bottom of the window 5. Service Status Center | Comcast Business Reddit and its partners use cookies and similar technologies to provide you with a better experience. Hi @CityofCasper, We are not positive on the exact design notifications, but when digging or building around a cable, you want to make sure that the structure is not over a utility property and that when digging, not to dig where utility lines exist. Rod Furlan is a crook and Thief and should be held accountable. -You are responsible for the "mast," the . It's a hazard to pedestrians and vehicles! Thanks! Please send us a direct message to "Xfinity Support" with your full name and address. I have called multiple times but I don't have an account so it won't let me through to talk to someone. How do I report a downed line in as few steps possible Their credit are expensive and for them to delete for no reason given is full fraud and Theft. Call BGE at 1-877-778-2222 to report any downed electrical lines. You can report an issue by going to the Xfinity Status Center. If you see a power line on the ground, don't assume that it is not energized or that it is insulated. the chances of Comcast having their act together enough to even . Here is a list of frequently requested telephone numbers: Cable. Exposed Line/ Wire - How To Report & Things To Know From AT&T To send a direct message you may need to:Click "Sign In"Click the "direct message" iconClick the "New message" (pencil and paper) iconType "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line), Type your message in the text area near the bottom of the window. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. New comments cannot be posted and votes cannot be cast. A drop-down list appears. You would want to send us a direct message to "Xfinity Support" with your full name, phone number, email address and the nearest address to that downed line. Please call us at 1-800-XFINITY to talk to one of our customer service representatives for further information. The easement at my back property line has poles with electric and utility lines. Cloudflare Ray ID: 7a2ad44e3df86ef8 A coaxial cable is capable of carrying current. Where or how can I report this? To confirm, are the wires in question still low-hanging by chance? Downed power lines and safety after a storm - CenterPoint Energy Should you experience further issues, please create a new post. Should you experience further issues, please create a new post. If you have questions about your services, we're here to answer them. You can contact 811 to get utility lines marked. It is the world's oldest national broadcaster, and the largest broadcaster in the world by number of employees, employing over 22,000 staff in total, of whom approximately 19,000 are in public-sector . Welcome to the Xfinity community! How to Report an Issue Online Visit xfinity.com/xfinityassistant. Otherwise, press 0 at each prompt; eventually get rep. You should never get a big shock from a coax cable. Our community is your official source on Reddit for help with Xfinity services. A South Carolina jury found Alex Murdaugh guilty in the fatal shootings of his wife, Margaret, and their son, Paul. Say "No account." Solid copper core RG6 is used to power amplified antennas and satellite dishes all the time. A woman in Huntington says she contacted Comcast several times about a line. Our local electrical provider has confirmed this is Comcast's line, not theirs, and the fire dept. How do I report an above ground cable down? Press question mark to learn the rest of the keyboard shortcuts. Thanks! Who is responsible for cable line from pole to house? Asking on behalf of my place of business. You have to sign up for gig service and sign a 2 year contract first. Massive outages do occur because of problems such as storms, floods etc. Verizon Business provides technology and network solutions-along with plans, devices and wireless services . There are low-hanging wires at 209 and 215 South 10th street, Nashville, TN 37206. God forbid this huge company actually provide a phone number where you could talk to someone. When asked if you want to order new service, say "No." How does cable internet get to your house? It's infuriating. . If the wire has been completely cut or its hanging on by a few strands of copper wire and youre skilled with a soldering iron you can repair the cut wire yourself. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. 5 month old thread now being closed.. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Call 9-1-1 immediately to report a fallen power line. Thank you! We have all the tools to help with your cable line and make sure it gets taken care of. Payments are posted to your account after 5:30 p.m. on the day they are received. Some utility companies mark or paint their lines. In the aftermath of a major storm, be aware of hazards presented by downed power lines. it can't possibly cost enough to run a new line to make it worthwhile for Comcast to pursue this in court, and 2.) Don't worry, we'll never do that as it might cut into our profits for the quarter. Report an issue Select Chat. Hey there, @user_2ed7eb as this thread is quite a few years old, please create your own thread about your low hanging line so we can properly document the situation and get things resolved. Download now Visit Our Help Communities Messenger Connect with Us Xfinity Support Forums Visit Forums Downed Power Line. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It is owned by Sky Group, a division of Comcast.In 2019, Sky News was named Royal Television Society News Channel of the Year, the 12th time it has held the award. I hope youre having a great week so far! Press Enter to send it. ET. Jul 2007 - Sep 20169 years 3 months. The metal cable is entangled in my chain-link fence and poses a serious hazard if there was a lightning storm. There may be a 60 day notice cancellation fee for your service. Electric Lines that run from the utility pole to your residence. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Make the report to that person.. Adding to this post, because the instructions didn't say to wait for a response when using the private message option. Just tell on the phone, "downed power line.".Always assume the downed cable line is energized and carrying electricity. Wires down in your yard: Who is responsible? - ABC27 Call 800.288.2020 and select Repair. Hope this helps you out. I really appreciate you being a member of the Comcast Family! Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Help and Support Topic | Comcast Business Support You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. Call us anytime at. Downed/hanging electrical wires - who to report to? | Universal Hub Scan this QR code to download the app now. When should we expect this to be corrected? Throughout our history, DISH has always put customers first. I would like to report down wires in my back yard for the second time. If the center conductor of the cable is solid copper, it carries it quite well. Enter another ZIP to see info from a different area. Select Start Troubleshooting to begin your modem restart. If they're power lines, they'll caution tape the area and notify DPW and the appropriate power company. Or text 'OUT' to 697326 to report an outage and 'STAT' to receive outage updates. Don't touch anything or anyone in contact with a downed power line. View the Xfinity outage map and find out when an area will be back online. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I am a bot, and this action was performed automatically. Report or View Outages; Other Contacts; General, Business, Landlord, . If you receive overhead electric service, your electric system con- sists of the following: 1. Cable installation, exposed wire, and repairs FAQ, Report unburied cables, exposed wires, or downed lines, Have AT&T service? Press 0 a lot. Picking up downed tree limbs, branches, clearing roads and repairing damage -- they were all part of the cleanup. This post was marked as solved. Honk the horn, roll down your window and make sure to tell passersby not to come near the vehicle. Scroll down and select Manage Internet. They have been hanging very low for over a year. How do I talk to a real person at Comcast? However, its critical not to cut into a power line, as you know. Contact Us - Customer Support | DISH I'd like to report a downed telephone/cable wire but my service address isn't near where I'm seeing the issue. The next best way to talk to their customer support team , according to other Comcast customers, is by calling their 877-228-8567 phone number for their Call For New Service department. I even have filed complaints and I encourage others who have skilled the same or comparable things to additionally file complaints. Wireclub Review Step-by-step Wireclub Login Process 2023 | SDA Studio Kft. Connectivity and managing Your Comcast Business network. Type a message to let us know what your issue is. I am an Official Xfinity Employee. Comcast Xfinity problems in the last 24 hours. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Question: Does Comcast Hve To Repair A Cut Cable Line. How to Report an Issue Online Visit xfinity.com/xfinityassistant. Marion County officials report storm has passed leaving widespread wind Thank you for reaching out to our forums community, its great we can connect this way! The tubing will start to shrink almost right away. I called but only received voice mail. Thank you for bringing this issue to our attention. It is to be expected when weather conditions are severe. I'll bring it to the attention of a board admin, I know that doesn't do you any good now. Where on your property are the lines down on and would you consider them a safety hazard as of now? An official employee, such as myself or whoever is first available, will respond. ASA, ABA, Adherence). The British Broadcasting Corporation ( BBC) is the national broadcaster of the United Kingdom, based at Broadcasting House in London, England. 1 6 First Call 9-1-1. While 800-934-6489 is Comcast's best toll-free number, there are 14 total ways to get in touch with them. Comcast phone support has been extremely unhelpful and they don't seem to have a public safety line I can ring into either. .css-1yq8usv{color:#f0f0f3 !important;background-color:!important;}.css-1yq8usv:hover{color:#1471DA !important;background-color:!important;}.css-1yq8usv:focus{color:#1471DA !important;background-color:!important;}.css-sskn3q{line-height:60px !important;}Home, The telephone/cable main line is sagging across our drive. Robert Campbell on LinkedIn: Small Business Phone Data Plans | Comcast I will post again here when/if I receive a reply or action is taken. Do not send the firewall logs as an attachment. Cookie Notice There are two wires hanging down, one black cable wire and the other a twisted metal cable which appears to be the ground wire. Asking on behalf of my place of business. @XfinityThomasChow long does it take for someone to reply? Contact Us | Comcast Business Support Warn others to stay away. Report a downed power line If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Let us know if you find downed or uncovered wires or cables in your area. How to report a down or damaged CenturyLink line.
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