This particular employee was accusing me of switching the tag. OK.gov About - payment and refund policy - Oklahoma The saless person said No they don't refund cologne. I bought my son some clothes for Christmas but he has never wore them at all I didn't realize he out gree the size I live out of town and I had shipped them to him what can I do about returning the items or exchange. Why Paying with a Credit Card is Safer than Debit Cards or Cash - CNBC I knew I would only get store credit. I had tried to return an item without a receipt, with the tag and everything still intact, but the employee said I'd only get $1.99 back and it's within their policy. I was little surprised. I was given a in store credit, my balance was $22.04 I spent 20.93. that leaves my balance at 1.11 I didn't get my card or my change back? Retain the original register receipt for Gift Cards. My mother was a seamstress when she purchased clothing that may have had a few buttons missing or the zipper was ripped out of it, those are things that are easily replaceable. So like I realidad a dress i bought was faulty and I literally haz not worn it or washed it,could I still get store credit. They answer my questions without attitude and fold my clothes most times without me asking. I didn't think too much of it but, this las visit I thought I needed to complain . I'm just saying that Ross can change their policy and maybe, just maybe I will change my mind about my opinion. So at this point I still have the 3 dresses. I go back to shopping and when I check out, it's with one of the people that helped with my return. Horrible Return Policy. This has been a lesson learned to not shop at stores that are not trustworthy. For those of you inquisitive about why they ask for ID, it's because this information guess into a store database as well as a nationwide database that tracks your returns. I saw some 18s I wanted and I could not exchange these nice shoes that could not fit my feet. I decided to go back a couple hours later the repurchase the same curtains if i found them back on the sale floor. The opportunistic and changing nature of our merchandise does not lend itself to selling over the internet. I have two shirts I received AS GIFTS (so obviously I don't have the receipts) and they don't fit. Debit/Credit Card Policy - College of Charleston I bought table lamp 5 weeks ago and all of sudden the lamp stop working. I said other stores let you do this especially when its a gift. Rosss standard return policy is to provide the return of the items within 30 days from the date of delivery. i shop at 3 different Ross stores on a regular basis. Went to Ross to return one item, had my receipt. I said ok, but your not going to refund me over 1 day. Happy holidays, I hope this was helpful in answering some questions. If your credit card is no longer active, refunds will go to the bank that issued your card. 5. Not with jewelry item but clothing items. The people waiting behind me where not happy as well. I buy clothing, houseware, toys, shoes and sometimes I walk out of there with 200 - 300 dollars worth of stuff I really don't need. I explained i needed my money because how difficult it had been to get to your store and health insurance medication is expensive. Return policy just not right!! 4: Return of funds back to card: It depends on your bank not our processing when your money returns back to the card it could take from 5-7 business days depending on your bank of course. I called the Ross sure and told them that i had accident washed my 2-week old receipt in the laundry. - aren't your clerks supposed to ask. I bought a belt in Ross Marylland Ave NV and after I payed, I forgot to bring it and the cashier did not notice it also. I picked exactly the same pair of shoe from the store and asked her to show me the difference between these 2 shoes. Are you kidding me??? We WILL take back products that have a manufacturer's defect, OR if an item is in original condition. I will be returning everything else I bought, I just needed to leave before I lost my temper!!! I hope that I have a more positive experience tomorrow. they are quarantining the returns for 72 hours before returning back to the sales floor. Ways That People Can Steal Your Debit Card Number - Home | PocketSense If you don't have the invoice, simply call 1-800-888-0321. Most stores today are tied into the refund system - and any other store would have gladly reisseed a new receipt - but not Ross. I honestly did not know that you did not honor it. A signature may still be required for returns with a receipt as well. Find Grated, Shredded, & Hard Cheese. Consumers need the option of returning an item, or else they would purchase far less products. I brought them in asked if i can check for the right sizes are available instead of having to do a refund then purchase transactions. I was not able to locate them so decided to check out with the items i had in hand when i saw the curtains in the return rack for restocking. When your return is processed, you will get your refund in the original mode of payment. Tap debit card. And if any return is found suspicious by the system, it would be declined for refund or exchange. There are a select group of products that have a modified return policy and are listed below: Highway. Never had an issue with hundreds of products bought at Ross till today. No, the companys policies and agreements with its vendors prohibit it from selling merchandise to any company or person that buys with the intent to resell the goods to someone else. A five (5) day waiting period is required for a cash refund on all merchandise purchased with a check. NEVER WILL ENTER THE STORE AGAIN. I stood on line for 10 minutes (with only two cashiers). Can I get a cash refund if I paid by debit card at Target? I have these and receipt also like I mentioned. I don't like the idea of my ID info floating around either and I'm with you that it isn't right to demand IDentification when you have the receipt.. Its the worst store cockrell hill dallas 75211 12/14/17 night the manager is discriminatory person he uuses discriminatory lenguage to persons speaks spanish, I went to do a return today at ross the system froze after after only doing one return that return I seen on my bank statement asap the item was then refunded and I still haven't seen the return when I looked a return receipt it says voucher issued.wjat does that mean. In regards to Ross asking for your Drivers license number: its not illegal. You should have no problem if the rreturned item is still new. When she rung the exchange she said that it was worth 50-60% LESS what i originally paid. 5 items, I paid no lower than $25 a piece. There was no attempt to accommodate me in any way the error was mine because I neglected to read the fifth paragraph on the back of the receipt that states all fine jewelry purchases must have the tag intact for any returns or exchanges. And 30 days have not done yet. To my surprise, they gave me store credit!! I'm very sorry,so ashamed. So, I wanted to exchange but cashier didn't let me. Suck it up and stop complaining. article at here. I unwrapped them and held out a pair and instantly knew they wouldn't fit me. Refunds, store credit or exchanges will not be given on select categories of merchandise without a receipt. I bought a casual dress for this summer, I got home and went to hang it up in my closet and noticed a HUGE hole in the front of it. V You now know all the important points that can make your return possible following the Ross return policy. My grandmother bought Mother's Day gifts for all the mothers in the family. No MORE good quality and forget about cotton ones. The sad thing is that they have been my favorite stores but I will not tolerate being treated with disrespect. Had i known this, i probably wouldnt have opened it. Some things will not hold up like products from other stores but there are some things that are worth buying from there. Bs all they have to do is put another tag on it!! I am another Ross employee that explain some issues stated here. Stores give you money back if you give original receipt, I cannot understand your policy. This is the most unprofessional and rude person I ever met! But before i tried to returned them she wanted me to purchase my other items first. I went 3 times to Ross to returned hyperdunk nike shoes. For a list of select categories, see the front of your receipt or ask your cashier. She asked for my ID, she looked nervous and kept saying it was because it was less then 24 hours later. Can I use my receipt as my store credit ? You can bring it back, youll just have to settle for store credit or an even exchange. I shop at ross often and spend way too much money to be insulted like this and will not be shopping here again! Clothing I try on at home, as I do not trust the stalls in the store. The Ross in Foley Alabama will not take anything back if it has been opened, even if it's NOT used!! Then they they tell me that they can't give me the full price of $21.99 that I paid because the shoes were now marked down. Just some form of ID if either of the following occur: you do not have a receipt, you are returning it within 24 hours, or it has been either over the return period of 30+. So, in Ross we just came to a cashier and explain what the problem was. Taz. My son just bought some Guess men's cologne and opened it in the store. I bought a pair of kd 7 elite shoes by Nike at your butler Pennsylvania store about 2 and a half months ago. I wrapped the gifts for her and removed the Ross tags with the prices on them. Much better deals there. Obviously it doesn't have price tag but some other tag. For a description of Ross Dress for Less giving programs, please visit Supporting Our Communities. Ross will provide you with a refund through the original mode of payment. I went back to ross with my receipt they told me I couldn't return it because they have been used. After locating your nearest Ross store, pay a visit to that store. The people waiting behind me where not happy as well. We were going on a cruise, she went to shoe box- shoe's fake leather was peeling and ungluing. Instead, you'll receive a credit on your account that is equal to the . She seriously gave me $2.99 store credit for a gifted item when its regular price was $12.99. Our product mix is very broad and diverse. Solved Required information A note receivable is a written - Chegg If I need anything Related to housewares I will shop at bed bath and beyond I Macy's. I have made plenty of returns with no issues. Essential; Dvd Little; Aunt cathy for ross debit cards. This is just not right. After the 60-day mark, the bank is no longer . I will say the cashier was nice and of course asked to speak to the manager and she was as well but explained that there was nothing she could do for me. Your return policy sucks. Avis terms and conditions - Cars - American Airlines 12. Ross Return Policy Through Debit Card purchased What if when you make a return, where your original form of payment was a debit card? There is no expiration on our Gift Cards or Store Credit. Although I saw the 14.99 shorts, mine came up as clearance to .49. I bought 3 dresses 2 weeks ago. To Purchase!!! General Qualifications and Requirements - NextCar Rental I know it was not my washer as this has never happened to me before in the 5 years I've owned it. Any feedback from Ross would be greatly appreciated. Well after reading the reviews I don't have the nerve to ask about an exchange on an item purchased over 60 days ago,it's a desk you hang on the wall and I was informed I can't do that here,so ,brand new desk,tags attached,never used,have receipt.I don't even want to ask them,I may get my head bit off ,makes me very sad to have to feel like that ,like I shouldn't even bother trying to exchange or something, I was wondering if I could get my money back if bought something from Ross and didn't want the receipt Can I still get my money back without a receipt.
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