By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. Do you have the required supporting evidence as described above? Honestly this post makes me feel better though, thank you lol. AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. . I realised I was too late for the standard entry tickets, as they had all sold out. How do you send documents to Uber? Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. Dollars. x, Footer.languageSelector.ja-jp.greeting All ticket prices for events that occur in Canada are stated in Canadian Dollars. Exceeding these limits may result in cancellation of orders without notice. We all hate lines. A refund AXS the company right which she bought the tickets sent via an email telling. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. Ive also heard similar stories from all of my concert going friends. SOLD TICKETS VIA AXS MoneySavingExpert Forum AXS.com Purchase Agreement Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. If you are purchasing a Resale Ticket, you will be entering into a contract with the seller of the Resale Ticket for the sale and transfer of the Resale Ticket to you. If you paid by credit card it may be possible in certain circumstances to. Holder must possess a ticket to enter the property or venue listed on the ticket. Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. By Insurance Site July 2, 2022 July 2, 2022. 5 minutes isn't long enough! To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. This Agreement is incorporated into the Terms of Use and, in addition to the Privacy Policy, the following terms and conditions (this Agreement) apply to all listings and transactions on the Service and sale or use of tickets issued via the Service, whether issued by AXS or Clients. If the event is cancelled, we'll issue you a refund automatically to the original payment card. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Due to local COVID-19-related moratoriums on large gatherings, many events have been impacted, and entertainment venues' re-opening is . Please note that separate ticket terms and conditions of the MLS team also apply to tickets to MLS games and events. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Any reimbursement made as a result of any knowingly incorrect statement made by me or on my behalf shall be invalid and may result in subsequent action being taken against me. Online applications are received immediately and are our preferred method of submission. I bought these from AXS and paid 214 (bit of a rip off site . If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. x. How do I cancel Event Ticket Protector Insurance? - Ticketmaster Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. We need you to provide specific evidence of illness or injury for the ticket holder affected. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. I fell for the scam because I was going to be watching my sister in another city, so I figured it would be nice to have because if she doesn't feel well, or if I decide I don't actually want to go, I can cancel. AXS or the Client may send a summary of your purchase to the email address you provided to our Service. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. Besk vr hjlpsida fr mer hjlp och support. Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. AXS Mobile ID (formerly Flash Seats) - UTATICKETS.com Do Not Buy Ticket Insurance From Ticketmaster/Allianz Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. Price and availability of any ticket, product or service on the Service are subject to change without notice. Click here. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. Prices, cover types & guarantees at the moment of publication are correct but may vary depending on your country. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. Shipping information, if any, is provided at checkout. This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. No part of these terms of use is to be taken as an express or implied repudiation of our obligations under these pieces of legislation. Please note: The account holder is liable for bank charges levied by the receiving bank. What does insurance on concert tickets mean? To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. I tried to buy insurance after the fact but . If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. The refund will be issued to the Payment Method on file. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. in the event description page, in pop-up boxes, or in an email). If you attend an event, you, as Holder grant permission to the applicable Client, its related entities, the event, venue and the performing artist, team or other event producer and AXS to use your name, image, likeness, sounds in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium now known or hereafter developed, without further authorization from, notice or compensation to, you or anyone acting on your behalf, including for promotional or other purposes. Kameron Kwok - Director, Ticket Strategy - Anaheim Ducks - LinkedIn So please be as cautious as possible when going through AXS. 4 days ago. Holder acknowledges they have no privacy expectation in connection with attendance at the Event. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. For more information, please see our Listings are not considered retracted until they have been processed and a system confirmation has been issued. Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. A screen grab/scanned print out from the Met Office website/confirmation of the Policy Travel Warning. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. If an event is canceled (without being rescheduled), listings for tickets to such event will be terminated. Holder hereby forever releases, waives, discharges and agrees not to sue AXS, Client, Anschutz Entertainment Group, Inc., any owner, manager, operator, or sponsor of the venue, any promoter, producer, or sponsors of the event, any leagues, teams, artists, advertisers or suppliers of the event, and their respective parents, subsidiaries, affiliates, owners, members, managers, directors, officers, past and present employees, volunteers, agents, representatives, successors and assigns (collectively, Releasees) for any known or unknown claims, losses, damages, liability, demands or actions incident to entering the venue and/or attending the event, whether such risks and dangers occur before, during, or after the event, including injury or death relating to COVID-19 or any other illness or injury that Holder may sustain while at the venue or related to attending the Event, regardless of whether caused by the negligence or other fault of Releasees or any third party (Claims). 36. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. By using the Service, you agree to the Privacy Policy and Terms of Use. They have refunded the ticket cost, but are refusing to refund the ticket cancelation Insurance (supposed to cover accidents etc.) We notice that your web browser is out-of-date. Please note that further documentation may be required following our review. PROPER CONDUCT. PSA: Be careful using AXS when purchasing your tickets In some instances, the sale transaction for the Service may be processed by our Client directly using their own payment processor, and in these cases the charge listed on your statement may list our Clients or the venues name. If buyers Payment Method provider does not remit payment, the transaction will be canceled. Venue/Event Specific Terms and Conditions. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. Took about 5-6 weeks and lots of following up but did get all my money back. There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. AXS Tickets Reviews Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. We'll let you know the event is canceled and automatically refund your order (except the delivery fees) to the same card used for purchase. Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. Contact Us It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. AXS Help Center Buying Tickets Ticket Insurance Ticket Insurance What is ticket insurance? For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. To read the updated Privacy Policy, please. Problem is I cant attend the event anymore :( so I cant get a refund. You understand that you must comply with all applicable laws associated with the sale or purchase of tickets or the use of the Service, and for complying with all applicable ticket resale laws. They lure you into buying the insurance but little did I know that a refund will be issued . You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. To ticket | Stuff for Sale - Gumtree By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Leave the Archive. Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. BUY THE PERFECT TICKETS Front row or on the aisle? Unless otherwise stated as part of the purchase, any primary tickets (i.e. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. On one occasion I got as far as selecting the insurance. If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. Occasionally making progress only to be timed out. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. Can I get a refund for a cancelled or postponed event? If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. Besk vr hjlpsida fr mer hjlp och support. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. By clicking Next, you agree to the AXS.com Terms and Conditions. You must supply the required Payment Method and/or other personal information in order to complete your purchase. The form needs to be signed and stamped by your GP and this may be chargeable to you. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. IT IS NOT AN INSURANCE POLICY. Our helpline allows current and potential customers to manage/set-up their account information in any way that is permitted by the Service. What is AXS Premium? Latecomers may be seated at the discretion of Client or venue. Date on which medical attention was first sought for illness/injury? Our sales fee will be assessed against you as the seller of any ticket(s) that are sold or offered for sale, as well as any taxes that may apply, both of which will be deducted from the transaction amount due to you. Privacy Policy. The Service currently accepts various credit cards, debit cards, and digital methods of payment, such as PayPal (each, a Payment Method), and Payment Methods accepted on the Service may change over time. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. (United States) In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. - AXS Help Centre How can I make a claim for my Ticket Insurance? Its for one of the Hyde Park British Summer Time concerts. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. The original advice from the armed forces giving advice to travel at short notice for military service. Before checking out, the website advertises to users that they will "refund you if you cancel for any reason" but this is a complete bull crap! Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. No forms, no IDs, no complications. After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. Congratulations! I don't see why I should have to do the legwork on this one. If you have bought your tickets at the venue's box office? If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that you will not be exposed to COVID-19 at the event. Ticket Insurance. For any application we need either: the e-ticket(s) or copies of the physical ticket(s) for ticketholders. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. All fees and charges relating to your transaction will be disclosed to you during the purchase process. If I have Allianz ticket insurance and miss an event, can I get a refund? I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. In these cases, customer service will attempt to contact you, using the information we have on file. If I have XCover ticket insurance and miss an event, can I get a refund? You agree to pay all charges incurred by you or any users of your account and Payment Method at the price(s) in effect when such charges are incurred. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. AXS Form - Ticket Refund Protection You will be entitled to a refund unless otherwise notified directly by your point of purchase. Allianz | Event ticket protection - Allianz Partners US found at the bottom of this page. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. You also agree to pay any applicable sales or other taxes, including, but not limited to, any applicable admissions tax. They will pursue AXS who in turn, will keep your money. who has the best covid cover for travel insurance? can reveal. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. You should base your purchase decision solely on the information provided. Has anyone experienced anything similar? Can I get my money back for cancelled or postponed events? Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. If the event is rescheduled, we'll advise what options are available to you. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. It's all a fan needs, all in one app. Almost fell for the scam myself until I saw this. We make no representations or warranties about the quality of your watching experience or your display. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. Be the first to know. I can't go to a concert anymore, any tips to ensure i get my money back? a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. We have made changes to our Privacy Policy. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. Name of the person who suffered the injury/illness, If this person was not attending the event/parts of package please indicate their relationship to each ticketholder. Tickets for events may be sold through distribution points other than the Service, such as the venue or event organizer itself, which may have access to different tickets than are available on the Service. Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). But with Event Ticket Protector, they won't need to worry. Please note that orders are processed only after a billing address and other billing information has been verified. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. Testimonials How can I make a claim for my Ticket Insurance? - AXS Help Centre I would like a refund for a cancelled/rescheduled - AXS Help Centre Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. The site owner may have set restrictions that prevent you from accessing the site. I went on live chat to sort out getting refunds for postponed tickets. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. Peter Kay tickets --. Fan Update from AXS Sorry Peter Kay, much as I love you, my 750 is going elsewhere. AXS Tickets Reviews 2023 | JustUseApp Reviews . AXS refusing to refund ticket cancelation insurance - PayPal Community
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