Store credit only. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. LUCY IN THE SKY - YouTube Please let us know if we can help any further. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. We may from time to time include third party links on our Website. Her real name is Carmen and she is secretive about her backstory. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky I used the chat feature again in January to try to figure out where my two other dresses were. Review. www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. We want to make sure that this refund goes through immediately. Sky Contact Number and helpline for Broadband and TV - Selectra I ordered almost a month ago and only received emails saying we got your order or we received your chat and will respond within 72 hours. -Kate. Hi Grace, Thanks for your feedback. This document governs your relationship with www.lucyinthesky.com (Website). We will not be liable if for any reason this Website is unavailable at any time or for any period. Critic England, United Kingdom. I unfortunately missed the return window for the dress, but thought I would ask anyway just in case. Hi Natalie, Lucy In The Sky Login. In order to contract with www.lucyinthesky.com, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Shein has better quality than this garbage! Her mom (Gene's mother's sister) has moved to France. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. Horrible return policy. Business Profile Lucy In The Sky, Inc Online Retailer Contact Information 748 S Main St Los Angeles, CA 90014-2013 Get Directions Visit Website (213) 278-0968 Average of 282 Customer Reviews. Our sizes may run a bit smaller, depending on the fabrication and the stretchiness of the material. Thanks for your feedback. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. They have such cute styles, but the clothing quality is so bad. Both dresses arrived back to back and they looked nothing like it did online. It is an eligible payment method for all U.S orders over $35. Companies can ask for reviews via automatic invitations. Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. It is now way past that estimated time period so I use the chat feature again to figure out where the dress was. Sky's customer service number. Its pathetic that they do that to customers. Thanks for your feedback. For example, the Trustpilot rating is 4.2 stars, which is an average of over 6,000 reviews. Gucci belt men Marmont . We ask for your name, telephone number, home address, email address and age for, We may contract with other companies to provide certain services, including. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. 7) A group called John Fred and his Playboy Band had a #1 hit in 1968 with "Judy In Disguise (with Glasses)," a song that was a parody of "Lucy.". So ordered the 3rd dress in a different style. Registered: 04-01-2009. on 10-08-2013 09:47. Lucy Harley-McKeown; Jessica Clark; . Email: shop@lucyinthesky.email - replies within 24 business hours. Customer service is non-existent. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Please email us at resolution@lucyinthesky.email. Lucy in the Sky - Wikipedia There are no fees if you pay on time. Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. You must not establish a link from any website that is not owned by you. This is a generic card error - this means that your bank is rejecting the transaction at this time. Saved jobs Shipping is free over US$75 and US$6.90 for orders under US$75. -Kate Advertisement SR Sydney Rose 1 review US Nov 3, 2022 Happy with my first dress but they need a better return policy I absolutely love the first dress that came in the mail, it is gorgeous and compliments me very well. After using the chat feature, I found out that they wanted me to cancel my order for one of the dresses and give me store credit for it (not even a refund to my original form of payment) I was understanding, because they told me that the other dress that I ordered was on its way in the next 2 to 4 weeks. I emailed multiple times and didn't receive a reply until a week later when they cancelled my order for me. We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. Please email us at resolution@lucyinthesky.email. Pepper's Lonely Hearts Club Band. If you do not receive an email from us within 5 minutes of placing your order, we'd suggest to double check your spam/junk mail. We ship to just about every country in the world - though if you can't see any shipping options for your country, send us a message via the 'contact us' form and we will see what we can do. We're sorry to hear about the order being delayed. We therefore have no responsibility or liability for the content and activities of these linked sites. https://www.lucyinthesky.com/shop/index.php?route=account/login. Contact Us - Sky Cable After I returned both dresses, they refuse to refund my money for the 2nd dress. KYLA can provide quick and real-time responses to your SKY service concerns. If it was possible to give negative stars I absolutely would. Every other online retailer gives you 21 - 30 days minimum to get a full refund for unworn clothing. I would like to know if i order my dress now you think it will arrive before june 29 knowing that i live in france? Free Shipping Worldwide, over US$50. Lucy In The Sky Cafe Claimed Review Save Share 260 reviews #7 of 214 Coffee & Tea in Kuala Lumpur $$ - $$$ Cafe European Vegetarian Friendly 167 Jalan Tun H S Lee, Kuala Lumpur 50000 Malaysia +60 3-2022 1526 Website Closed now : See all hours See all (160) Ratings and reviews RATINGS Food Service Value Atmosphere Details PRICE RANGE $3 - $8 Please use the following size guide to help determine your size of clothing. Is Sky Internet down? Broadband issues and outages explained We encourage you to review those policies when you visit those sites. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. This policy is effective from 01/01/2016. 172 reviews #3 of 27 Restaurants in York $$ - $$$ American Bar Pub. Hi Veena, Thanks for your feedback. Intellectual Property, Software and Content. I greatly appreciate the customer support 24 hour 7 days a week chat box. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. 480 York St, York, ME 03909-1533 +1 207-363-5119 Website Menu. Our styles are designed exclusively in Los Angeles. -Kate. Lucy In The Sky Login - corkery.hedbergandson.com Any currency conversion are for reference purposes only. Hi Elena, Thanks for your feedback. . Lucy In The Sky Reviews: Should You Try It? | ClothedUp Not including processing time, estimated delivery time for international orders is 6 to 12 business days, (not including any potential customs delays or remote locations). I love Lucy in the sky ! Have e-mailed twice in the last week with no response! Share. This will be automatically applied to your account attached to the email address used for the order. I ordered a size larger and they still didn't fit. If everything is correct, we suggest using the PayPal checkout and selecting the 'Debit/Credit Card' payment method as it is unlikely to be rejected through that method. Los Angeles, California -Kate. Followed up shortly after the purchase to make sure everything was ok. Feel free to reach out to us at resolution@lucyinthesky.email if you have any other questions:) I have never been able to complete a return that quickly. They are constantly moving as not to get found. Guess I'll be donating clothes to charity. Is Lucy In The Sky Legit & Ethical? Is It Really Trustworthy? (2022) there is a dress i like but it is all out of stock. The cost of foreign products and services may fluctuate. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). Copyright 2023 Lucy in the Sky inc. All rights reserved. I ordered the Kayden Dress in black. The stated ship times cannot be altered with the delivery method. I ordered a skirt set and I checked out their sizing guide which matched everything aside from hip sizing (the circumstance around the largest part of your booty). Lucy in the Sky Reviews | Read Customer Service Reviews of - Trustpilot We have no idea when the dress will arrive or if it will arrive on time. They just keep everyone's money, don't send anything. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Do you agree with Lucy in the Sky's 4-star rating? I know it's still only Nov. 15 but I do not think this dress is coming. Remember, you can do most things online at Sky.com. In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. Any trade marks/names featured on this Website are owned by the respective trade mark owners. I would never recommend purchasing from this company unless you don't care if you ever get the item. Funding Rounds Number of Funding Rounds 9 Total Funding Amount $144M. Please emails us at resolution@lucyinthesky.email so we can better assist you. Do not trust this shop to deliver. | Read 5,961-5,980 Reviews out of 6,593 The first time it was cancelled altogether. Hi Kristina, Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. Distraught in Australia, she takes comfort in her friends' happiness and turns her sights onto the surfer (and best friend's brother) Nathan. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. Tip for consumers:Do not buy from this company. You can also visit this article for more information on getting support! I ordered my daughter's homecoming dress on 9/20. We're sorry to hear about the sequin issues on the dress. Your return will be processed as soon as possible, generally within 20 business days of us receiving it - you will receive the store credit code in your email. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. Every item was shipped separately and weeks after stating they were stated to arrive. | Read 5,941-5,960 Reviews out of 6,586 Lucy in the sky is our GO TO for all things special occasion. Most dresses are see through material with zippers stuck. Sky Phone Number 2. Lucy in the Sky with Diamonds - Wikipedia Store credit took weeks. This page was last edited on 12 October 2022, at 14:56 (UTC). As there is no phone number to be able to contact the company we ad two choices: email and be ignored or chat in and finally get a chat agent (the ONLY chat agent at this fraud of a company) Emma, It took three and a half hours waiting for the chat I suppose that Lucy in the Sky thought we would give up. -Kate. Over 90% of Sky customers seeking help quickly get it through the available online channels. . DO YOU SHIP INTERNATIONALLY? Thanks for your feedback. Order took over 2-4 weeks to be delivered. Not Available. Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. Their refund policy may not be the best for someone that doesn't want to order from them again but my other two dresses turned out beautiful! Hans from Lucy in the Sky was very proactive in getting back to me in a timely manner. As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand. It said delivery between 9/30 and 10/12. Hi Sonam, Thanks for your feedback. - Kate. What this means is that we do not store or save any of your credit card information at any point, and that all purchases are 100% protected by PayPal's Buyer Protection against non-delivery or receiving something which is not as described. Moving home . Really bad. Beyond disappointed. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Any charges are the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. Please let us know if we can help any further. Lucy in the Sky, Inc may change this policy from time to time by updating this page. Lucy in the Sky Reviews | Read Customer Service Reviews of - Trustpilot Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. I had an issue with my dress being see through and needed a replacement soon for an event. Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. In the case of any change-of-mind or sizing issues, we offer store credit. Date of experience: 20 February 2023 carly raymo 1 review US 2 days ago Late order I followed up again on Feb 22nd and they said ordered would not be delivered until middle of March. tablet. If we are unable to contact you we will treat the order as cancelled. Just enclose your order details in your return package and send it back to our Return Address below: LUCY IN THE SKY Is Lucy In The Sky Legit? Website Review - DECPIT | Read 181-200 Reviews out of 6,679 Our models are generally around 5 Feet, 9 Inches / 175cm tall, and are always photographed wearing a size small. I had talked to 2 other reps there and they did not help AT ALL! He understood my issue, addresses it and rectified it. This has been quite frustrating. Her level of customer service was fabulous. Sharing is caring! But, not to worrythey charge your credit card as soon as you make the order. She offered me advanced credit and provided easy instructions to do so. If you want to make a complaint to the Sky customer service team, they can be reached on . Sky Fax. You can only email and live chat with them. The Lucy in the Sky customer service email is a marketing campaign by the company Lucy in the Sky. They take your money and hope you forgot about the order because they'll never say anything unless you reach out, Hi Colleen, How did we do? . We're sorry to hear about your disappointment with our return policy. Thanks for your feedback. In the case of any expired store credits, we will gladly issue another current one for the same value. You can also search for styles with a guaranteed immediate delivery date using the Quick Find on the website. Service 527 Business Profile for Lucy In The Sky, Inc - Better Business Bureau Article created 4 years ag They weren't prepared for homecoming season and got behind. They said they will refund me within 10 days without any explainations for their lateness. My advice to anyone. She was a total pleasure to work with. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. Lucy In The Sky consumer reviews, complaints, customer service. We may also share information with companies assisting in fraud protection or investigation. Hi Kat! Only store credit even though clothing size is not standard. All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . If you're reaching out to us regarding an order, please have your Order ID in your message. -Kate. Yes! You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! The delivery timeframe can also be found on each individual product page, on the My Order shopping cart page, or in your email confirmation. . she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. Products used:None, I never received them. Sky Customer Service Contact Information | Updated Guide - DoNotPay Live Chat available 24 hours a day, 7 days week, through the icon on the bottom right. Takes forever to ship and zero response from Customer Service, Late delivery, low quality and useless customer support. I don't think you got it! - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. Don't waste your time or money, just go somewhere else! Thanks for your feedback. Hi Bethany, I've made several purchases on different occasions from this store and nearly all of which came with problems. We're sorry to hear that you had issues with your order. CAN I APPLY MY STORE CREDIT AFTER I PLACED AN ORDER? You can email us at resolution@lucyinthesky.email! Please email us at resolution@lucyinthesky.email if anything else. Shipping was supposed to be 5 business days. All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. Tip for consumers:Cannot get a refund, only store credit. As of 10/10 it hasn't even shipped, although they charged my credit card immediately. Live chat is never available, no phone # to call to speak with anyone, and does not reply to e-mail! These companies are a dime a dozen, you can 100% find another that actually values customer service. Also no updates on arrival or even if I will ever get it. The company helped issue credit for this matter to purchase a new item as soon as possible. Calls to these numbers are free for Sky Talk customers, but for Eir customers' calls can cost up to 5.3 Cents per minute, plus a 9.7 Cent connection fee. We also ensure all reviews are published without moderation. Facebook is showing information to help you better understand the purpose of a Page. In the case you forgot to use a store credit we suggest canceling the order for a refund and re-ordering with the store credit. If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. Please email us at resolution@lucyinthesky.email so we can look into this for you. If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. Tip for consumers:Returns usually only give store credit. Lucy In The SKY corporate office is located in 748 S Main St, Los Angeles, California, 90014, United States and has 32 employees. Terrible return policy. I'm so frustrated because they don't have a phone number. Besides that, the customer review rating on Better Business Bureau is 2.8-stars. Do you agree with Lucy in the Sky's 4-star rating? Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). I had to do a charge back from my credit card company to get my refund back. would it arrive by october 26th? Luckily I was able to return it and get store credit pretty quickly. Please contact us via Live Chat for 24 hour customer care. The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? You can email us at resolution@lucyinthesky.email! Caveat emptor. Im very disappointed. I foresee no dress, no money returned and no reply. Mar 16, 22 (Updated: Sep 23, 22) The standard length of our dresses measure approximately 31 inches for size small, measuring from the top of your shoulder. Lucy in the sky is a great company from products to customer service I am always satisfied. What is the Lucy in the Sky customer service email? , over 6 weeks. Hi Addison, Thanks for your feedback. We are a 100% United States based company registered in California, and we process tens of thousands of orders on a regular basis. Customer service contacts and company information. Hi KM, I was horrified. For my troubles, I've been offered a $25 store credit. You can activate your new camera, view your photos, manage and monitor. We do not save your payment method details on our website. If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. We're so sorry to hear that your order had quality issues. Designed to work with the LINK series cellular trail cameras, the SPYPOINT app. I am doubtful now the dress will come in time (or ever) for my event. If they don't offer refunds, they should have made this much more clear during purchase. All prices advertised are subject to such changes. They have yet to respond and emails were sent over a week ago. Seven things you didn't know about "Lucy in the Sky with Diamonds" Do not purchase from Lucy in the Sky. I did the Level 2 Customer Service Practitioner course. We're so sorry to hear about the order. Please email us at resolution@lucyinthesky.email so that we can further assist you. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14. Our small is generally the equivalent of a US Size 2. Hi Chris! Free Returns for United States Customers. Chat is only option and that takes hours to even get a chat representative. LUCY IN THE SKY Help Centre. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. If you need your dress for a specific date you might want to find a different one. -Kate. Oh no! For further information, please visithttps://help.afterpay.com/hc/en-au/. Contact our Customer Support Team - LUCY Knowledge Base I reached out to customer service numerous times and have not had a response. Your card will be debited immediately upon authorization being received. Yes. The complete opposite of lawyer James, Nathan is carefree and fun. These Sky contact numbers are available between 8am and 10pm every day of the week, and between 8am and 9pm on weekends. Unfortunately, we cannot expedite orders specifically beyond the timeframe listed on the product page. Since Sky contact numbers change every time you look at the Sky help pages, you can call the general Sky customer service number 0333 7591 018 which is open Monday to Sunday from 8.30am to 11.30pm. I HAVE NOT RECEIVED MY ORDER. Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Two out of four of the dresses arrived by January. Lucy in the Sky - Home | Facebook HOW DO I CHECK DELIVERY STATUS OF MY ORDER? You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? Were almost out of time and do not have a back up plan.