On the checkout page you can enter the details of the card you will be using. Your travel credit will be added to your account as soon as the cancellation is processed, so almost immediately. We strongly advise you go to fco.gov.uk to find out more about your destination prior to the commencement of travel. Frequently Asked Questions | StudentUniverse FAQ If you are not finding a price point that works for you, continue to check to see if something becomes available. If you don't see a credit there, but think you have one, just give us a call. We attempt to present the best airfare available in the market, but sometimes (unfortunately) we don't win. We advise travellers to retain sufficient local currency to meet these charges. If your ticket was on two separate airlines, youll have a partial credit for both of the airlines. Please know that we understand and empathize with your frustration over this situation. StudentUniverse is not responsible for the loss of value of your ticket nor any decision by an airline to not provide you with a seat on a later flight. To verify your current enrollment status we may need to contact your university or college. Travel credit is stored on your StudentUniverse account for future use. These policies and rules are binding on you, so be sure to review them before purchase. We are not obliged to accept your order and may, at our discretion, decline the order. Our agents cannot enter these codes once an order has been placed online. To view and book these flights you must be logged in and a confirmed member of StudentUniverse. +1 617 321 3281 if you booked online through our website. Some fares are for verified students, teaching faculty, and youth aged 16-25 years old only. All insurance questions have to go directly through Tripmate, or whatever insurance company you purchased through. Where we incur any liability for a travel service provider change or cancellation fee for any booking which you change, you agree to compensate us for the amount of that fee. you will be asked to show the childs full unabridged birth certificate. Make sure there are enough seats remaining for your party and let everyone go through the checkout process. If the credit card is declined, you guarantee that you will settle any amounts owing to StudentUniverse immediately by money order or payment in cash. Beginning October 1, 2021, if you plan to use your state-issued ID or license to fly within the U.S., it is your responsibility to make sure it is REAL ID compliant. Ticket holders must have current student or faculty identification and/or proof of age with them when traveling. All bookings are made on your behalf subject to the terms and conditions, including conditions of carriage and limitations of liability, imposed by these travel service providers. This use of our name is purely for reasons of identification and does not denote ownership, supervision, or control by StudentUniverse in any way. Standards and ratings may vary between countries, as well as between providers. Student Refund Policies | Regent University Student universe uses tripmate for their insurance policies and they're a complete scam. A transfer request must be made in writing by the lead-named traveller not less than 7 days prior to departure and must include proof of acceptance of the transfer by the new traveller. In some cases, failure to present required vaccination documentation (e.g. Specified hotels may offer student discounts. Please ask us to confirm what protection may apply to your booking. Studentuniverse Refund Policy Coupon Code : r/BeamOffers You can still book with StudentUniverse. Please confirm which airline your credit is with by visiting My Wallet. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. We strive to make sure your travel arrangements are satisfactory. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. If you would not like to accept the future travel credit, we can look into the possibility of a refund. The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. I had leave revoked in the military and had to cancel my trip. We will ask you for details about your experience to forward to our technical support team. No need to worry, your credit will still live in My Wallet. We will not be liable for any loss you incur if and insofar as you are able to claim for damages under a travel insurance policy. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your package travel arrangement. To ensure you are seated next to each other you can either contact us via email or chat with an agent. If youd like to check what your airline is offering, you can check out the airline policies directly. The active codes can always be found on our Promo Codes Page. If you are booking a flight for someone else, you need to sign up with the travelers information as the airline ticket will be issued in the name of that person. Travelers are responsible for ensuring that they have all necessary travel documents and visas. We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. Airlines may deny boarding without the proper identification. We advise you to print the on-screen confirmation. You can also update your email address to a more permanent one on your account any time. Other examples of minor changes include alteration of your flight departure time by less than 12 hours, changes to aircraft type and change of accommodation to a comparable or higher standard. If you do not wish to sign up, some bookings will allow you to "Continue as Guest". At the time, most countries haven't announced a vaccination requirement. www.cdc.gov. How much can I bring? Please contact us by phone if you are having technical difficulties on our site. Prices are not subject to increase after you make full payment, except for charges resulting from increases in government-imposed taxes or fees. We are committed to protecting your personal information and will process your personal information in accordance with our Privacy Notice, available online at studentuniverse.co.uk/students/privacy-notice or in store. As a student, I bought a ticket from the student universe website. Unfortunately if we cant reach you, our agents have to move on to help other customers. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. Individual countriesor even airlineshave the ability to require vaccinations from would-be travelers. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. Regardless of the type of arrangement you book with us, the provider of your travel service will have its own terms and conditions (such as airline conditions of carriage, accommodation or car hire terms or tour organiser terms and conditions). Flight Bookings, Changes & Cancellations - FAQ | StudentUniverse Fulfillment of a request cannot be guaranteed. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. A refund must never exceed the original payment amount. Save your details for a quick and easy checkout process. Sometimes airlines provide us with fares they do not want displayed to the general public. Please note, if you cancelled your reservation prior to the airline canceling your flight, you may no be longer eligible to request a refund as you were the one to opt for cancellation. Please review your travel documentation carefully and advise us immediately of any errors in names, dates or timings. For any excursion or other tour that you book while on travel arranged by us, your contract will be with the operator of the excursion or tour and not with us and your legal rights in connection with such excursion or tour will be against that operator. See the chart above for the best number to call. However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. These Booking Conditions apply to bookings you make with our consultants (by phone or by email) as well as online bookings you make on our website. Most airline tickets do allow changes for a fee, plus any difference in fare. You may cancel your travel arrangements at any time, however please note that certain travel arrangements may be non-refundable. Further information on the Code and ABTAs assistance in resolving disputes can be found at abta.com. You are solely responsible for any such fees as well. We are a Member of ABTA, membership number W325X. In addition, travelers returning to the US from abroad will be required to quarantine at home for 7 days after traveling. StudentUniverse is committed to protecting the privacy and confidentiality of your personal information. All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. Generally, we will only disclose your personal information to these overseas recipients in connection with facilitation of your travel booking and/or to enable the performance of administrative and technical services by them on our behalf. Alternatively you can ask us for copies. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code The credit is a one-time use, not like a gift card where you can use it for several transactions or items. Any services we provide to you are collateral to our agency relationship with the travel service provider and are separate to the actual provision of the travel services. If you already flew the outbound portion of the flight, the credit will be for about half, or the amount of the return portion of the flight. If that happens, we will not pay any booking cancellation or other fees or any accommodation, travel or other costs you incur because you are denied boarding, are unable to travel as scheduled or are otherwise unable to use your booking. Check with the Centers for Disease Control and Prevention for current information prior to and during your travel. Please note that most cancellation fees range from $200 to $450 depending on the ticket and that Basic Economy tickets or flights that have already been partially flown are never refundable. We can arrange travel insurance for you or provide you with a quote or general information about the travel insurance options available to you. When youre ready to use it, you can check flights on our website to have an idea of what you want. The purchase of your travel booking constitutes a contractual agreement between the traveler(s), customer(s), and/or purchaser(s)(collectively as you and traveler), and Studentuniverse.com Inc. (StudentUniverse, we, us), pursuant to the following terms and conditions (Terms, Agreement): Please read this entire agreement carefully. 1 et seq., and administered by the American Arbitration Association under its Consumer Rules. If you arrive late for a flight according to the airlines check-in requirements, or miss a flight, for ANY reason, you will lose the total value of your ticket. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. In some cases, where neither we nor the travel service provider are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the travel services you have bought or a suitable alternative (at no extra cost to you). Certain airfares and services (including some packaged airfares and services) are booked at especially competitive rates which may require payment in full at the time of booking and may be non-refundable. StudentUniverse is not responsible for providing you with this information. Never miss a flight (deal) again If any dispute arises between you and us, the laws of England and the jurisdiction of the English Courts will apply. The booking confirmation email or reference number must be given to the accommodation provider at check-in. All travellers must have a valid passport for any international travel and many countries require at least six months validity from the date of return. You are responsible to the accommodation provider for payment of the remaining owed balance, together with any charges for additional services subsequently contracted and, where applicable, any service charges or tax. Please ensure you read the credit details and then give us a call when youre ready to book. Keep in mind that not all flights will be available to book with creditsthus why you'll need to give us a call to finalize your new booking. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities (including, in certain cases, visas for transit points). For more information about financial protection and the ATOL Certificate go to atol.org.uk/ATOLCertificate. First, they do not have a refund option. To find out if there is a fare difference for the change you are looking to make, please contact us by phone. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts not listed will not be ATOL protected. Failure to have documentation may result in denied boarding or denied entry and you will lose the full value of your ticket(s). We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these Booking Conditions. Each airline has a different policy, but most require you use the credit by the end of this year, and may require you use it for the same route (although it depends on the airline). StudentUniverse has negotiated with more than 220 airlines from Air Canada to WestJet to American Airlines and more. Coronavirus FAQ | StudentUniverse When booking accommodation you will receive a reference number and a booking confirmation email from StudentUniverse on behalf of the accommodation provider. Please check your airline's policy. How do I change or cancel my flight ticket? In particular, you agree that in certain circumstances (such as where you request us to book international travel for you), we are permitted to disclose your personal information to overseas recipients. All the perks guests get, plus: Unlock member-exclusive hidden fares and hotel deals. However, some countries (Iceland, Greece, etc.) Eligibility, Joining, and Website Information. All our best deals, straight to your inbox, We negotiate directly with airlines and hotel suppliers to get you exclusive discounts, Get promo codes on top of everyday discounts during peak booking times, Lock in that great price as you can cancel many flights for free within 24 hours and many hotels up until 24 hours before arrival, StudentUniverse has negotiated with more than 90 airlines from United Airlines to British Airways to Air China and more. If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. You will need to input your traveling companions' details before entering your credit card information. That page has the latest coupons, promo codes and deals etc. Please speak to one of our consultants for further details. :). All accommodation ratings are set by the relevant provider. Please be patient with us and know that a real human is on the other end of your call or chat answering your questions. 198 User Reviews. Additionally, a small number of itineraries do need to be booked via an agent. Airlines have been updating their policies regularly as the situation is still changing. You will be asked to pay our administration charge of 50 per passenger per booking (or such other amount specified in your travel documents), plus any additional travel service provider change or cancellation fees. Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. If, after our confirmation has been issued, you wish to change your travel arrangements in any way, for example your chosen travel dates or accommodation, we will do our utmost to make these changes but it may not always be possible.
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