(56 pages) Refrigerator Kenmore Elite 795.7132 Series Use & Care Manual. The compressor is not running. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. Why is LG allowed to keep putting these faulty compressors into any product? The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. Due to the COVID -19 stay at home restrictions and social distancing measures in place the earliest an appointment for a tech visit is a week from now, 4/17/20. Our LG is 2 years old. My question is, it is a recall for that door condition. I had the 3 year extended warranty which expired 12/07/2018. Customer service is just a bunch of dopes and you never get anywhere. Sears and Kenmore are of no use. We went on vacation and came back only to have to through out all our food. We are out of $5,000.00. Purchased a Kenmore Elite refrigerator model number 795.75043.610 and date of production was May of 2017. Our fridge was no longer cooling on October 22. A: Your Kenmore refrigerator should still work. Location. We are still waiting on the last part to arrive and be installed. Is there a recall on LG FC75LBNA refrigerator compressor. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. Wonder why they are going out of business.hmmm. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. I want a new refrigerator, from all comments it seems that the problems have only begun. Here are the most common Kenmore Elite 795 parts that need to be replaced. My old linear compressor was made in Korea but still failed. Bought brand new $3200 Kenmore Elite fridge in 2017 (on 3rd compressor) $750-$1000 for each of the 3 repairs (Using the same faulty compressor all 3 times!) I purchased model number 795 74025 412 on October 3rd 2018, for $2000. That is UNACCEPTABLE! It's a good thing we have a little frig in our garage. Since last visit no longer dispensed ice or water and makes loud noisethese last 3 are all new since last tech visit. We've had frosting problems and ice maker problems. Sears / Kenmore Elite Refrigerator We, like many, many others have a failed LG French Door refrigerator after just 17 months. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. When I complained about the misinformation the warranty person on the phone offered me $500 towards the purchase of a new refrigerator from Sears. Very disappointed in Kenmore s quality should have lasted longer perched Oct 2012. Do I qualify for the class action suit? We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling . Upset & Disgusted!! We have no idea how long the fridge has been off, but the entire house stinks. I requested to speak with supervisor. I was trying to get a expedited dispatch. After reading everything I can find on internet, I think Im screwed! Every time I call I get the run around between departments. I spoke with the Sears Home Warranty Department, the customer service suggested that I should by the warranty for $49.95/month for technician to come out to diagnosis with no charge ( if I go a head with the repair) but I still have to pay for the repair which is sounds like $400 - $500. Bought a Kenmore Elite mod 795.73167.610 on May 22 2019Quit cooling on10/20/21called for service next day..got in their robot system (terrible system) farmed out to India or elsewhere..couldn't understand people i talked to..bottom line best repair date 11/8/21. The seller bought in 2014 and compressor is still under warranty. Purchase in July 2017. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. Purchased a Kenmore Elite 3 Door 9/14/17. Purchased a Kenmore Elite in December 2018. We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. I can see why now. Please advise me on next steps. 1. We did that, thinking that since it was a known issue with the LG compressors, and certainly they would not replace a bad compressor with a new version of another bad compressor. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. I would like help from anyone this was a 3500.00 refrigerator. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! kenmore refrigerator recall from Sears.com I advised that my Wife is Disabled(Stroke) and I have 4 boys ages 11-13 and I have to go to the store before every meal and buy fresh food and throw out whats left. After waiting nearly a month for the service appointment yesterday the tech came and validated that it was indeed a compressor failure. CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! I have photos. Kenmore review: kenmore elite model 795.74043.412. I called Sears Service Saturday and was advised they would send a tech on 8/24. I plan to visit the vendor an see if they can produce a copy for me. Repair was 1500.00 and it worked for about 2 weeks. Do not by any Kenmore appliances as they are cheap junk now. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. Used it 3 years. Lost $279.00 in Groceries. History would suggest that we will be in the same position in another 6 months down the road. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. My LG French door refrigerator with bottom freezer bought from Sears November 2013 so it lasted almost 6 years BUT now I'm not eligible for the recent five year extension on covering the labor LG recently came out with. I am totally disgusted with LG and Sears! The sell crapy items and don't offer support. The compressor is not running. So I guess I will have to unload it for the second time and wait 24 hours. Found out it only had a One Year warranty! Else, they will cover the compressor I believe but the customer has to incur all other costs which can easily run into $500- up to a thousand +. The Kenmore 795.78022 is a 22.1-cubic-foot bottom-freezer refrigerator available in black, white or bisque. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. It also was the compressor. Just learning about Kenmore/LG refrigerators. July 17, 2021, my Kenmore Elite stopped all cooling/freezing. We have been living out of a cooler for more than two weeks. I had a service person come out and diagnosed it as a failed compressor. The product stopped cooling on April 9, 2020. Tech replaced compressor to no avail. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! This design can be applied to all types of fridgesFrench door, side-by-side, top and bottom freezer, etc. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. Supposed had a ten year warranty. I paid over $3000 for it and the compressor has completely failed. Went through Samsung Class action on my Samsung now this refrigerator is junk too. Production date says 2019.05. I am disappointed in the tech's repair service, the product unreliability, and the loss of spoiled food twice. I am living on social security and have very little extra money to cover these repairs to my refrigerator. It was replaced on 10/19/2021 at a cost of $1,055. We will never buy from LG or Kenmore! Purchased a Kenmore Model # 72595 in 2018. A leaky ice maker can be annoying, and when it comes to the Kenmore refrigerator 795, the ice maker may leak into the freezer, ice bucket, ice bin, or floor. I wish I would have known better. I purchased Kenmore elite refrigerator model # 75.73157.610 ,Jan.2017. My research shows the class action lawsuit was settled in January. $1100 to fix. Now that I am reading about what others have gone through I am beyond angry that sears allowed any of them to be sold and are still selling them. This is disgraceful and we will never purchase anything from Sears again. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. Long story short I'll probably end up purchasing somewhere different. Every manufacture are the same but how they handle the issues or stand by their products determine customer loyalty. He determined the compressor is not functioning and needs to be replaced. We bought the Elite in 2014. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. Tech said compressor was burning hot (huge fire potential?). Oder coming from my refrigerator. Kenmore Elite Refrigerator Troubleshooting - YouTube New Unit now not working! The local guy told me that I should expect the new compressor to last 3-5 years. Helpful. Had to buy another Refrigerator. 2,800 dollars. I also missed the deadline for the lawsuit. I already paid around $2400 for the refrigerator. What to Do If You Don't Win Your Kenmore Elite Refrigerator Lawsuit I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. It will be several thousand dollars to replace them. Less than 3 years later, July 9, 2022, we have a Sears repair person here today who is replacing the compressor. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. For more information on recalled products, visit www.recalls.gov. I purchased my Kenmore Elite, Grab and Go, Side by Side, Stainless steel, Counter Depth, model 51683, refrigerator around 7/17/2017 and the compressor went out on around August 9, 2019. They tell me there is no recall for this issue. Bought a Sear Kenmore Elite 3 door Counter Depth. We went ahead and confirmed that date. It is alleged that the compressors fail on the refrigerators within the first ten years of use. I bought my Kenmore Elite Refrigerator Model # 795.73153.610 in June/July 2017. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered.
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