Surely other services would similarly suffer. Emails from BTInternet.com not being received in Mail Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For additional information, see the Global Shipping Program, This amount includes applicable customs duties, taxes, brokerage and other fees. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. You can do this in bulk to ensure that you don't miss out any important contacts that you have forgotten about. It's reassuring not to be alone. Emails from btinternet.com addresses not received. However, give yourself enough time to smoothly switch over and you may find it is worth your while. 26-08-2021 Google Groups emails from BT & Earthlink addresses not getting Looks like no ones replied in a while. By coincidence(? In my view, the Postmaster group are doing it the wrong way round. Incoming mail works, but unable to send anything. We think inflation-busting, mid-contract rises are grossly unfair and have been campaigning in recent weeks for suppliers to think again. 16:52 EST 04 Mar 2023. 14h08. All postings and use of the content on this site are subject to the. I entered my password into the incoming and outgoing IMAP Email Servers, (mail.btinternet.com); the ports default to 993 incoming and 993 outgoing I had a feeling that the outgoing was not correct, that it should be 465. I've got a "failed delivery message". Townman, Gandalf, anneoconnor. Households are endlessly told that to keep their bills in check they must shop around when their current contract ends to get a better deal. Email accounts managed by Virgin Media include those ending @virginmedia.com and @ntlworld.com. Terms and conditions of the sale . The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. The worrying thing is I don't know how many other emails I'm not receiving. I know it exists because I can pick it up on ios and via BT Webmail. While members are not getting emails, they do appear as posts on the Google Groups page. I just hope Andy_N's observation that "theissue can clear itself after a day or two" proves to be the case. I then asked them to login to BT webmail and send me another email and that one came through straight away. https://community.plus.net/t5/notes/composepage/note-to-user-id/6640. When this happens. This will work as long as your old email account is still active. It takes a while to get a reply from the Postmaster but they will respond. I've got a "failed delivery message". Those who leave have their email account terminated and closed 90 days later. As regards your other points have a look at these threads and that is only a few of the recent ones and make up your own mind about getting BT's attention. 9h25 BT Email: I can't send or receive email | BT Help - BT.com If someone answers your question correctly please let other members know by clicking on Mark as Accepted solution, Mine is Samsung A71 and also doesn't give option to enter the SSL encryption details, Announcements, Guides & Community Updates. They also sent a test email from a PC using an outlook client and that didn't come through either. The issue has resolved itself on my MacBookPro (macOS 11.5) but it's still there on the iMac (macOS 10.15). I have the exact same problem. 6h21. I am using the Outlook app on a Samsung phone. So, I did checked around it seems that smtp is not working. @stevebrass Thanks, but same result as before. Page 1 of 2 1 2 Last We understand that you are experiencing issues sending emails. Apple may provide or recommend responses as a possible solution based on the information 13-07-2019 Examination of the message heads of the delayed emails might be informative. Solved: btinternet email server refusing to send outgoing - BT 09-07-2019 Maybe gg30340 was right when stating that these things just sort themselves out; maybe my insistence that there was an issue with the servers did initiate an investigation by one of BT's technical staff. Doing so can save hundreds of pounds. Go through and update your details for each one with your new email address. 19h14, I never said it wasn't a BT problem and should be addressed by BT or that it has not been going on for years without resolution but the only way it will be resolved for the OP at this stage is by contacting the Postmaster to have his domain white listed to the extent that it satisfies BT. Interestingly, I have received two follow-up calls from 2nd-level technical support who have advised that they have done some work on their systems as a result of my initial contact. My husband hasn't yet received a reply to the ticket he opened on his BT account yesterday however it seems more than coincidental that this morning I received six delayed mails from two different people with btinternet addresses. None of the posts I have seen are the same as my problem however. 26-08-2021 26-08-2021 Some links in this article may be affiliate links. Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench | eBay http://bt.custhelp.com/app/answers/detail/a_id/44917/kw/bt%20mail/c/6591, on These include Windows PC running Office365 & Outlook; Apple MAC running native email application; IOS (iPad & iPhone) using both native email apps and IOS Outlook. Hopefully, we can get this resolved quickly. Rachel Rickard Straus, Financial Mail On Sunday, Virgin Media sent most audacious price hike letter I've seen, says RACHEL RICKARD STRAUS: Telecoms giants take us for fools it has to stop, Pull plug on phone and broadband giants' price hike rackets NOW! - edited Just goes straight to outbox, then tries to send, comes back with a message p05-smtp.mail.me.com I have entered the SMTP and IMAP details correctly but it still won't send. Today all of our emails addresses would receive, but not send. Yes they do and they can send successfully to my Metronet email from ipad and PC using a gmail address, I have sent you a pm with the raw text source header from an email sent 13th April which only arrived this morning. I changed "Authentication" to "Password" and clicked on "Save". Our Gmail accounts work on all our devices. Contact Us - Customer Support | DISH 2 days ago I suddenly stopped being able to send emails and get the message below. All other emails to other systems have no issues. 25-08-2021 I anybody else having this problem. Please update the server configuration to continue connecting to this account", with the option to cancel or update. One further piece of information. Something went wrong. I use Mac OS High Sierra: version 10.13.6 and Phone Software Version is: 13.3.1 on Do other emails they send get to where they need to go? Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? It is very annoying, I hope you guys reach me out soon. 2 users liked/thanked this post: Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. 16h05. I know that I haven't received most of the emails sent from btinternet.com addresses at all. But like a number of Wealth & Personal Finance readers, Dave feels he has no option but to stay put. I expect that they are simply burying their heads in the sand and do not look at all. This amount includes applicable customs duties, taxes, brokerage and other fees. Can you please hold the power button on the phone and iPad until you see a menu and choose power off. What do I have to change to make my emails send? ), on Comic should be in the grade given in the listing title. any proposed solutions on the community forums. Unfortunately, it did not work. I can send & receive the bt emails using the Samsung mail app. This started suddenly about 5 or 6 weeks ago. Just one other thing that might be relevant. The account I am using is Gmail (the google mail). About 4 days letter I get a reply saying the message could not be delivered. It is they that should investigate why other email providers don't have this problem. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. It seems that my account SMTP setup was changed (without my input). 20h13. I've also found an old post from someone (Peter) with the same problem, but I can't see that his problem was resolved. 23-04-2021 BT Email: I can't send or receive email If you can't send or receive emails, here are some simple tips to help you sort the problem out. 19-12-2022 This isn't just a small delay. I can send messages on iPhone and webmail but not via Apple Mail on either of my Macs (MacBookPro and iMac). I also feel slightly better I am not alone. 1) Set up an email address with a free service. Comparison website Uswitch says that almost a quarter of people rely on their email address provided by a broadband provider, especially people aged 65 and over. 15h22, on 10h59. So can it be that btinternet webmails pass through ok and btinternet emails sent via other email clients don't? 11h33 Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. 23-04-2021 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 16h34. Below is an article to help guide you through the process. Hi@stevebrass thanks for your reply, ports and email addresses are all ok and in line with your suggestion, the one thing that I can't find when entering those details is the SSL Encryption - the option just doesn't seem to be there with the MS Office Outlook app / in combination with my Samsung S10. This amount is subject to change until you make payment. I have a group of 14 people set up under Outlook 365. I have it in a notepad file as well if that makes it more readable. I selected my btinternet IMAP account in the accounts window of the preferences panel, selected "Server Settings" and unchecked the "Automatically manage connection settings" checkbox in the SMTP section to open up the SMTP settings dialogue. Frankly, just waiting & hoping that the problem resolves itself is not what I was hoping to hear. You can link any BT email address to another broadband or Premium email billing account. A warm welcome to the forums. 'I have always used the same email address,' says Dave, 79, from Cambridge. Will post another update when he gets a formal response from BT but I wondered if anyone else has noticed any change/ started receiving btinternet emails that they were not getting before? 11h40. on on btinternet email server refusing to send outgoing messages - rejecting as having spam/phishing conte Go to solution I anybody else having this problem. What does this mean? 19-12-2022 I have exactly the same problem and would love to get a solution. If not, how do we get a moderator involved? BT allows former customers to access a basic form of their email account for free. There will be times when for various reasons, a receiving system does not respond to a message forwarding request and then the sending system does not retry at the right time / interval. I have deleted the app and reinstalled it. A few months ago I realised I wasn't receiving emails from a friend with a btinternet.com email address. I cannot send even the simplest of messages this morning. By posting your comment you agree to the house rules, The comments below have not been moderated, By I have cleared cache and data. Today all of our emails addresses would receive, but not send. Accounts that are inactive for six months . I can take the same message and copy it into gmail and send from there and it gets through with no problem. Refunds. Those who wish to hold on to their email account just have to log in from time to time to keep it active. email not sending from iMac iPad is working ok. My email is not sending from my iMac (iCloud). for DISH Protect Silver unless you call to cancel. 18h40. Outlook.com not sending emails to btinternet email addresses 25-08-2021 6) Make a list of all of the accounts and logins that are linked to your old email address. Thank you for your follow up. Yet a number of readers have told us that they feel prevented from doing this because switching provider risks losing the email address on which they rely. Though any rejection on our side should be returned back to the sender as a bounce. It was innocent enough: if someone clicked on my name they were taken to my personal website, but it was making btinternet suspicious. 13h37, on I feel there is something going between Google and Apple. Looking through previous posts I see this has been a regular problem. 10-07-2019 Created on May 24, 2016 Outlook emails not being received by btinternet.com addresses In the last two weeks, emails that I send from Outlook to btinternet.com email addresses are not being received by the person I sent them to. ), having escalated the issue, within one hour, I was able to send email again from all devices and from all applications. Our standard shipping option is via Royal Mail airmail. We work with the Royal Highland Show and their database system sends out emails to its 1,000s of members by email. Gmail and Outlook are two of the most popular. Thanks Thank you anyway. I can't send emails from my btinternet account on my iPhone At my age, I just don't have the energy to set up a new email address and tell everyone.'. Thanks for the super fast analysis and reply.